How long does it take to get set up?
Most shops are fully up and running within 24 hours. We handle the setup, import your customer data, and walk you through everything. No IT department needed.
Is there a contract or long-term commitment?
No. AutoSync is month-to-month. You can cancel anytime — no cancellation fees, no penalties. We earn your business every month.
Can I import data from my current system?
Yes. We can import customer lists, vehicle history, and inventory from most major shop management systems including Mitchell, Shop-Ware, Protractor, and others. Our team handles the migration for you.
Do you charge per user or per repair order?
Neither. Every AutoSync plan includes unlimited users and unlimited repair orders. Your entire team gets full access — service writers, techs, managers, everyone.
Does AutoSync work on mobile devices?
Yes. AutoSync is fully cloud-based and works on any device with a browser — desktop, tablet, or phone. Techs can clock in, view jobs, and complete inspections right from their phone.
What integrations do you support?
AutoSync integrates with CARFAX, QuickBooks, Stripe, PartsTech, WorldPac, NHTSA recall data, Google Calendar, and more. We're constantly adding new integrations based on customer requests.
How does payment processing work?
AutoSync uses Stripe for payment processing. Accept credit cards, debit cards, Apple Pay, and Google Pay directly from invoices. You can also send text-to-pay links to customers. Money deposits to your bank next business day.
What kind of support do you offer?
We offer email, phone, and in-app chat support. Our US-based team is available Mon–Fri 8am–6pm EST. Most issues are resolved within hours, not days. Every plan includes unlimited support — no extra charges.